Portal for Warranty processing

Warranty claims have to be submitted online.

After an in-house review of your application you will receive a reply from us, whether your application is approved. After approval of your application work can start as usual.

Without this written request, Willig is not obligated to accept the costs.

In the invoice you have to list the realised work separately.

We furthermore refer to our warranty conditions and our general terms of business .

Warranty form for customers

Applicant

Customer No.

Company*

Street

Post code, city

Contact person*

Phone*

E-Mail*

Vehicle

Vehicle owner

One of the following information for vehicle identification is required:*

Tank number

Vehicle ID

Vehicle registration number

selected vehicle identification*

Manufacturer

Number of kilometer

Claimed item

Quantity*

Willig-Article No.

Article description*

Serial No.

Date of purchase

Invoice No.

Detailed description of fault*

Further information

Documents

Attach files

Submit

Confirmation*

I hereby confirm that I consent to the storage and processing of my personal data for the purpose of processing my request.

I have read and accepted the Terms and conditions.

Information about the storage and processing of my personal data can be found <a href="/en/legal-notice/" target="_blank">here</a>.

Don't fill this field!

Warranty form for service partners

Applicant

Customer No.

Company*

Street

Post code, city

Contact person*

Phone*

E-Mail*

Vehicle

Vehicle owner

One of the following information for vehicle identification is required:*

Tank number

Vehicle ID

Vehicle registration number

selected vehicle identification*

Manufacturer

Number of kilometer

Estimated cost of repair*

ATTENTION: The reparation work may NOT be started without approval by the company Willig! Please wait until you have received the approval by e-mail.

Claimed item

Quantity*

Willig-Article No.

Article description*

Serial No.

Date of purchase

Invoice No.

Detailed description of fault*

Further information

Documents

Attach files

Submit

Confirmation*

I hereby confirm that I consent to the storage and processing of my personal data for the purpose of processing my request.

I have read and accepted the Terms and conditions.

Information about the storage and processing of my personal data can be found <a href="/en/legal-notice/" target="_blank">here</a>.

Don't fill this field!

Return address

Kurt Willig GmbH & Co. KG
After Sales
Borsigstraße 23
94315 Straubing
Germany

Note:

Please send the defective old parts back within 14 days. Missing information have extended processing times result. Please understand that non-free returns and returns without RMA (Return Merchandise Authorization) will not be processed. Please fill in all fields. Fields, aren´t filled, please mark with " - ".

Your contact persons

Manfred Schindler

Operation Manager Straubing

Phone: +49(0)9421-988-122
rothhammermwillig.eu Outlook-Visitenkarte

Alexander Spitzer

Warehouse Manager / After Sales Service

Phone: +49(0)9421-988-168
spitzerawillig.eu Outlook-Visitenkarte

Name	Purpose	Lifetime	Type	Provider
_pk_id	Used to store a few details about the user such as the unique visitor ID.	13 months	HTML	Matomo
_pk_ref	Used to store the attribution information, the referrer initially used to visit the website.	6 months	HTML	Matomo
_pk_ses	Short lived cookie used to temporarily store data for the visit.	30 minutes	HTML	Matomo
_pk_cvar	Short lived cookie used to temporarily store data for the visit.	30 minutes	HTML	Matomo
_pk_hsr	Short lived cookie used to temporarily store data for the visit.	30 minutes	HTML	Matomo
fe_typo_user	Assigns your browser to a session on the server.	30 minutes	HTML	Willig

Name	Purpose	Lifetime	Type	Provider
GoogleMaps	Is used to connect to Google Maps and to display those maps.	none	Connection	Google
YouTube	Is used to connect to YouTube and to display videos.	none	Connection	YouTube