Portal for Warranty processing

Warranty claims have to be submitted online.

After an in-house review of your application you will receive a reply from us, whether your application is approved. After approval of your application work can start as usual.

Without this written request, Willig is not obligated to accept the costs.

In the invoice you have to list the realised work separately.

 

We furthermore refer to our warranty conditions and our general terms of business.

Warranty form for customers

Applicant
Vehicle
Claimed item
Documents
Submit

I have read and accept the Terms and Conditions and the Privacy Policy.

Warranty form for service partners

Applicant
Vehicle
ATTENTION: The reparation work may NOT be started without approval by the company Willig! Please wait until you have received the approval by e-mail.
Claimed item
Documents
Submit

I have read and accept the Terms and Conditions and the Privacy Policy.

Return address

Kurt Willig GmbH & Co. KG
After Sales
Borsigstraße 23
94315 Straubing
Germany

 

Note:

Please send the defective old parts back within 14 days. Missing information have extended processing times result. Please understand that non-free returns and returns without RMA (Return Merchandise Authorization) will not be processed. Please fill in all fields. Fields, aren´t filled, please mark with " - ".

Your contact persons

Manfred Rothhammer

After Sales Service / Service department

Phone: +49(0)9421-988-122
rothhammerm(at)willig.euOutlook-Visitenkarte

Alexander Spitzer

After Sales Service / Warehouse

Phone: +49(0)9421-988-168
spitzera(at)willig.eu Outlook-Visitenkarte