Portal for Warranty processing

Warranty claims have to be submitted online.

After an in-house review of your application you will receive a reply from us, whether your application is approved. After approval of your application work can start as usual.

Without this written request, Willig is not obligated to accept the costs.

In the invoice you have to list the realised work separately.

We furthermore refer to our warranty conditions and our general terms of business.

Warranty form for customers

Warranty form for customers

Applicant
Vehicle
Claimed item
Documents
Submit
Information about the storage and processing of my personal data can be found <a href="/en/legal-notice/" target="_blank">here</a>.

Warranty form for service partners

Warranty form for service partners

Applicant
Vehicle
ATTENTION: The reparation work may NOT be started without approval by the company Willig! Please wait until you have received the approval by e-mail.
Claimed item
Documents
Submit
Information about the storage and processing of my personal data can be found <a href="/en/legal-notice/" target="_blank">here</a>.

Return address

Kurt Willig GmbH & Co. KG
After Sales
Borsigstraße 23
94315 Straubing
Germany

Note:

Please send the defective old parts back within 14 days. Missing information have extended processing times result. Please understand that non-free returns and returns without RMA (Return Merchandise Authorization) will not be processed. Please fill in all fields. Fields, aren´t filled, please mark with " - ".

Your contact persons

Manfred Schindler

Operations Manager Straubing

Phone: +49(0)9421-988-122
rothhammermwillig.eu Outlook-Visitenkarte

Alexander Spitzer

Warehouse Manager / After Sales Service 

Phone: +49(0)9421-988-168
spitzerawillig.eu Outlook-Visitenkarte